Get eTijwaal App - International eSIM

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How to check if the device supports eSIM?

If a device is eSIM-compatible depends on whether the manufacturer includes an eSIM in the device.

For Samsung Galaxy devices:
Step image
  1. OPEN the Settings app, then TAP Connections.
  2. TAP SIM Manager.
  3. If Add eSIM is available, the device likely supports eSIM.
Step 2 imageRemember to contact the provider or device manufacturer to confirm if the above steps are possible for the device.
For Google Pixel devices:
  1. OPEN the Settings app, then TAP Network & Internet.
  2. TAP the+sign beside SIMs.
  3. If Add eSIM is available, the device likely supports eSIM.
  4. • If the Connect to mobile network page has a "Download a SIM instead?" option, the device is eSIM-capable.
Step imageRemember to contact the provider or device manufacturer to confirm if the above steps are possible for the device.
For other Android devices:
  1. DIAL *#06# and press the call button.
  2. If the device is eSIM-compatible, the device's eSIM unique identification will display number (EID).
  3. If Add eSIM is available, the device likely supports eSIM.
  4. • If the Connect to mobile network page has a "Download a SIM instead?" option, the device is eSIM-capable.
Step imageThe device also must be carrier-unlocked to use an eSIM. This enables to use multiple SIM and/or eSIMs from different carriers. Follow these steps to check if Android device is unlocked.
  1. Remove phone's SIM card
  2. Replace the SIM card with the other SIM card from a different carrier.
  3. Check the carrier's name at the top of home screen has changed.
  4. Now dial a call.

If the call connects, the phone is unlocked. If call cannot be made right now, the phone is locked to the first carrier. At this moment, check the notice on the screen saying that the phone is locked.

Remember to check with the device manufacturer, vendor, or primary carrier to confirm eSIM capability if still unsure.

For iPhone:
  1. OPEN the Settings app, then TAP General.
  2. TAP About.
  3. TAP the Model Number Model Number AXXXX combination.
  4. VERIFY that the Model Number of iPhone does not originate from a Chinese region. The information can be found in this link.
  5. • If the Connect to mobile network page has a "Download a SIM instead?" option, the device is eSIM-capable.
Step imageIf the model number does not match any of the China mainland, Hong Kong, and Macao devices, the device should be eSIM-compatible. Next, find out if iPhone is carrier-locked or -unlocked by following the steps below.
  1. OPEN the Settings app, then TAP General.
  2. TAP About.
  3. SCROLL and look for the Carrier Lock field. iPhone is unlocked if No SIM restrictions appear next to Carrier Lock.
Step image
For iPad:
  1. OPEN the Settings app, then TAP General.
  2. TAP About.
  3. TAP the Model Number Model Number AXXXX combination.
  4. VERIFY that the Model Number of iPhone does not originate from a Chinese region. The information can be found in this link.
Step imageIf the model number does not match any of the China mainland, Hong Kong, and Macao devices, the device should be eSIM-compatible. Next, find out if iPhone is carrier-locked or -unlocked by following the steps below.

Remember to check with the device manufacturer, vendor, or primary carrier to confirm eSIM capability if still unsure.

eTijwaal Help Updated on: Feb 17, 2024