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How do I check if my device supports eSIM?

  • Whether a device is eSIM-compatible depends on whether the manufacturer includes an eSIM in their devices. That is why we have a list of eSIM-compatible devices for easy checking. However, there are some cases when a device doesn't support eSIM technology, even if it is listed as eSIM-capable.
  • Android is an open-source operating system, meaning any mobile device manufacturer or carrier can customize it. In some countries and regions, there may be models released without eSIM capability. Or the carrier you purchased your device from may not have an eSIM feature enabled.
  • Follow the steps below to check if your Android device supports eSIM technology. Please keep in mind the steps may or may not be applicable to your device. The best way to confirm eSIM capability is still through your device manufacturer, vendor, or primary carrier.

For Samsung Galaxy devices:

  1. ⦁ OPEN the Settings app, then TAP Connections.
  2. ⦁ TAP SIM Manager.
  3. ⦁ If Add eSIM is available, the device likely supports eSIM.
step-1Remember to contact your provider or device manufacturer to confirm if the above steps are possible for your device.  

For Google Pixel devices:

  1. ⦁ OPEN the Settings app, then TAP Network & Internet.
  2. ⦁ TAP the+sign beside SIMs.
  3. • If the Connect to mobile network page has a "Download a SIM instead?" option, the device is eSIM-capable.
Step imageRemember to contact your provider or device manufacturer to confirm if the above steps are possible for your device.  

For other Android devices:

  1. ⦁ DIAL *#06# and press the call button.
  2. ⦁ If your device is eSIM-compatible, you should be able to view your device's eSIM unique identification number (EID). 
Step imageYour device also must be carrier-unlocked to use an eSIM. This enables you to use multiple SIM and/or eSIMs from different carriers. Follow these steps to check if your Android device is unlocked. 
  1. ⦁ Remove phone's SIM card
  2. ⦁ Replace the SIM card with the other SIM card from a different carrier.
  3. ⦁ You can now see that the carrier's name at the top of your home screen has changed.
  4. ⦁ Now dial a call.

If the call connects, your phone is unlocked. If you can't make a call right now, the phone is locked to the first carrier. At this moment, you may also see a notice on the screen saying that the phone is locked.

Remember to check with your device manufacturer, vendor, or primary carrier to confirm eSIM capability if you're still unsure. 

For iPhone:

  1. ⦁ OPEN the Settings app, then TAP General.
  2. ⦁ TAP About.
  3. ⦁ TAP the Model Number Model Number AXXXX combination.
  4. ⦁ VERIFY that the Model Number of your iPhone does not originate from a Chinese region. The information can be found in this link. link.
Step imageIf the model number does not match any of the China mainland, Hong Kong, and Macao devices, your device should be eSIM-compatible. Next, find out if your iPhone is carrier-locked or -unlocked by following the steps below
  1. ⦁ OPEN the Settings app, then TAP General.
  2. ⦁ TAP About.
  3. ⦁ SCROLL and look for the Carrier Lock field.Your iPhone is unlocked if No SIM restrictions appear next to Carrier Lock.
Step image

For iPad:

  1. ⦁ OPEN the Settings app, then TAP General.
  2. ⦁ TAP About.
  3. ⦁ TAP the Model Number until it changes to an  AXXXX combination.
  4. ⦁ VERIFY that the Model Number  of your iPad does not originate from a Chinese region. The information can be found in this  link. link.
Step imageIf the model number does not match any of the China mainland, Hong Kong, and Macao variants, your device should be eSIM-compatible as long as it supports cellular functionality.

Remember to check with your device manufacturer, vendor, or primary carrier to confirm eSIM capability if you're still unsure. 

eTijwaal Help Updated on: Feb 17, 2025
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